Claims Process

Your Repairs, Covered. We Pay Directly.

After your factory warranty expires, unexpected mechanical failures can be costly. Our vehicle service contracts ensure your ASE-certified mechanic is paid directly, so you get back on the road without financial stress.

Our Streamlined System

Four Steps to Covered Repairs

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Choose Your Shop

Advisor Authorization

Direct Bill Payment

Drive Away Confident

Select any licensed ASE-certified facility or RepairPal network shop across the United States. You have the freedom to pick where your vehicle is serviced.

Your mechanic contacts our claims advisor directly. We review line-item mechanical breakdown diagnostics and verify coverage according to your contract.

Once authorized, we settle the repair bills directly with the facility. You simply pay your selected deductible, and we handle the rest.

Your vehicle is repaired to factory standards, and you're back on the road. No out-of-pocket surprises, just predictable protection.

Your Digital Hub

Manage Your Coverage, Anytime.

Our intuitive online portal provides instant access to your vehicle service contract details. Review coverage, track claim status, download digital ID cards, and request roadside assistance with ease. Everything you need, right at your fingertips.

Protect Your Investment Before the Next Service.

Don't wait for an unexpected mechanical breakdown to impact your finances. Get a personalized vehicle service contract quote today and drive with confidence.